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About Student Exchange Australia New Zealand

At Student Exchange we create an environment in which people can and do make a difference. We are committed to attracting, retaining and developing high calibre individuals, responsible for programs that will enrich the lives of young people.

When you choose a career with Student Exchange, you will become a member of a committed team striving to deliver our mission. Student Exchange is an equal opportunity employer and encourages interest from a wide range of applicants.

We are part of Educatius Group

Educatius Group is the world’s largest organization dedicated exclusively to high school programs abroad. We offer programs in 10 countries and recruit students from 50 countries through partners and our own subsidiaries. Our diverse global team shares a passion for education and empowering our students to reach their potential. Since 2003 Educatius has grown immensely and now own 10 brands in 8 countries, with headquarters in Boston, USA and Gothenburg, Sweden. Our sister charitable organization, Aiducatius, works to improve lives through education with children studying in Tanzania, Ecuador and The Gambia.

Learn more about Educatius

Do you love to make a difference in young lives?

Whether you’re seeking to join us as a staff member or local coordinator, your commitment to Child Safety must be paramount. Underpinning all that we do are our efforts to ensure that our participants have a safe experience. We do this by identifying risks and mitigations and you’ll see this in our materials, processes and policies. As you proceed through our recruitment process, we will require evidence of your commitment to Child Safety and we’ll require references, working with children checks and national police checks according to state, territory and national requirements.

We’ll require a Fit and Proper Person Declaration from you, you signing our Code of Conduct, and we’ll require you to undertake a variety of online and face-to-face Child Safety training modules. If this does not work for you, it doesn’t work for us either!

Having said that, we’re keen to bring qualified, committed and enthusiastic people on board and facilitate their progress through our recruitment process, with Child Safety at its core. Check out our Child Safety and Quality Management Policy here if you’ve not already done so.

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Student Exchange Australia New Zealand Positions available

The role
The role of Host Family Placement Coordinator is to carry out a wide range of tasks and provide high level operational and administrative tasks to ensure the successful recruitment of host families. A 2 week induction and training program will be provided.

Key Tasks:

• Contacting current and previous host families to see if they are willing to host incoming exchange students or those currently on program.
• Preparing student profiles to be posted on social media (Facebook, Instagram, TikTok etc) to source new host families.
• Maintain a group Facebook page as a source of leads for future host families.
• Placing posts or ads on social media,
• Following up any leads that may come through our CRM.
• Making telephone calls to families who have expressed interest in hosting.
• Answer questions and provide general information about hosting an exchange student.
• Data entry of new host families into our CRM.
• Ensure our CRM is kept up to date with accurate information.
• Making a preliminary assessment as to the suitability of prospective host families.
• Liaise with Program staff and Local Coordinators to find new host families for students that need to be moved or in emergency cases
• Maintain contact with previous families to maintain good relationships and as a source of future host families.
• Informing new families of Working with Children check requirements and providing links to assist the application process.
• Providing placement status reports as required
• Liaise with the Admissions team on new applications.
• Liaising with the Admissions team on school grades, medial requirements and allergies to determine suitability.
• Operate in accordance with the Child Safety and Quality Management Policy and in compliance with legislation, regulations, and conditions.

Please submit your cover letter and CV (Word or PDF format) to careers@studentexchange.org.au.
Please note, applications without a cover letter will not be considered.

The role
Local Coordinators are one of the most important pieces of our company and allows us to provide quality placements and support for our high school students Across Australia & New Zealand. The Local Coordinator, with the support of their Regional Manager, is the “go to” person for the students while they are here to help them adjust to their new life on exchange.

Key Tasks:
• Finding, interviewing, and screening host families for students coming into their local community. Host families receive a monthly stipend.
• Provide support for students and host families during the school year so that everyone enjoys their experience.
• Student Exchange Australia New Zealand supplies training for all Local Coordinators and each Local Coordinator will have a Manager to provide continued training and support.

This job is a casual and voluntary work from home position and perfect for someone looking to earn some additional income while interacting with students from other cultures. Pay is commission based per student placed.

Skills needed:
• Experience working with people, teenagers in particular.
• Ability to network within their community to recruit host families.
• Creativity and persistence.
• Ability to remain neutral in problem solving situations.
• Social media skills (Facebook) a plus.

To apply: Register here

Why work for Student Exchange?

Supportive Environment

At Student Exchange we create an environment in which people can and do make a difference. We are committed to attracting, retaining and developing high calibre individuals, responsible for programs that will enrich the lives of young people.

When you choose a career with Student Exchange, you will become a member of a committed team striving to deliver our mission. Student Exchange is an equal opportunity employer and encourages interest from a wide range of applicants.

Student Exchange Australia New Zealand places the safety and wellbeing of our exchange students as its highest priority. We maintain and continually improve a Quality Management System that complies with the requirements of the International Standard ISO 9001. Our objectives are to:

At all times, staff must operate in accordance with the Child Safety and Quality Management Policy and in compliance with legislation, regulations, and conditions. All applicants for any role must have a current working with children check and complete a fit and proper person declaration.

Mission

To offer the unique experience of living, studying, and working in another culture and to enable young people to develop the skills and awareness that will enhance their future potential. Experience is everything™.

Core values

The values fostered and supported in our workplace are:

  • Openness and Honesty 
  • Innovation and Creativity 
  • Responsiveness 
  • Listening 
  • Problem Solving 
  • Ownership & Responsibility 
  • Teamwork 
  • Respect 
  • Communication 
  • Humour
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Interested in hosting?

You can get involved by hosting an exchange student

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Classic High School Programs

Traditional exchange programs in all destinations

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High School Choice Programs

Tailor your high school exchange in the USA or Canada

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