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Information to help prepare for your exchange

AIG Insurance Policy

Full comprehensive medical, hospital, health, accident, baggage, cancellation personal liability & travel insurance. The policy can be viewed in full from here.

Please be aware that full medical insurance is provided for all COVID pandemic related medical costs whilst on program but any other COVID specific related expenses including but not limited to early return or quarantine fees are not covered by this insurance policy.

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AIG Insurance Claim Form

Please download this form if you need to make a claim.

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ISO 9001 Quality Management System Certification

Student Exchange Australia New Zealand Ltd is leading the way as the first secondary student exchange organisation in the world to be certified to ISO 9001 (Quality Management System). A consumer centric quality management system is essential for identifying and managing the expectations of our students and their families.

ISO9001 Certificate

Student Exchange Australia New Zealand

Terms & Conditions of our exchange programs

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Money Matters

What’s included & not included in the Program Prices, Cancellation forfeitures & Flight Surcharge Policy

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Child Safety & Wellbeing

Learn more about Child Safety & the measures in place to support our students

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Code of Conduct for Working with Children

To learn more about our Code of Conduct, please click here:

Code Of Conduct Policy

Worldwide High School Online Brochure

For an overview of our programs, our team will send you our Worldwide High School Online Brochure.

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Classic High School Programs

Traditional exchange programs in all destinations

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High School Choice Programs

Tailor your high school exchange in the USA or Canada

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Education & Training Directorate, ACT Government

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NSW Department of Education

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Northern Territory Department of Education

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Queensland Department of Education & Training

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South Australia Department for Education

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Tasmanian Assessment, Standards & Certification

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Victorian Registration and Qualifications Authority

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Western Australia Department of Education

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