Important Program Information

Home » Important Program Information

Information to help prepare for your exchange

Liberty Insurance Policy

Full comprehensive medical/accident, baggage, cancellation personal liability & travel insurance. The policy can be viewed in full from here.

Please be aware that full medical insurance is provided for all COVID pandemic related medical costs whilst on program but any other COVID specific related expenses including but not limited to early return or quarantine fees are not covered by this insurance policy.

Please note: AIG insurance is applicable for all students who departed prior to January 31, 2025, for coverage information please refer to earlier email correspondence or contact us for further clarification.

Schedule of Benefits

Liberty

Click here

Insurance Claim Form

Liberty

Click here

Insurance Assistance

Emergency Assistance & Claim Information

Click here

Travel Insurance Policy Wording

Liberty

Click here

ISO 9001 Quality Management System Certification

Student Exchange Australia New Zealand Ltd is leading the way as the first secondary student exchange organisation in the world to be certified to ISO 9001 (Quality Management System). A consumer centric quality management system is essential for identifying and managing the expectations of our students and their families.

ISO9001 Certificate

Student Exchange Australia New Zealand

Terms & Conditions of our exchange programs

Click to read

Money Matters

What’s included & not included in the Program Prices, Cancellation forfeitures & Flight Surcharge Policy

Click to read

Child Safety & Wellbeing

Learn more about Child Safety & the measures in place to support our students

Click to read

Code of Conduct

To learn more about our Code of Conduct, please click here:

Code Of Conduct Policy

Join a Focus Group

Register to be part of our next online Focus Group during which we’ll listen to your feedback and suggestions about our materials and activities.

Learn more

The most rewarding part? “Learning French, I would say it was my goal and I feel really proud and happy with myself that I managed to achieve a really good level of French, also making friends with people in my area and because they were really fun people to hang around with. And above all being a part of my host family, I’m going to miss them so much and I feel as if they are my French family now”

Famke – France

Worldwide High School Online Brochure

For an overview of our programs, our team will send you our Worldwide High School Online Brochure.

Please follow our socials

Any questions?

Contact our team today

"*" indicates required fields

Student's information

First name*

Last name*

Email*

Mobile number*

Hidden

Student or Guardian

Student

Guardian

Destination preference*

Student's date of birth*

Where do you live?*

Do you have any questions?

Guardian's information

First name*

Last name*

Email*

Mobile number*

Handling of personal data*

Yes, I and/or my guardians have read and accepted how Student Exchange Australia New Zealand Ltd processes my personal data.

CAPTCHA

Name

This field is for validation purposes and should be left unchanged.

LIVE Online Info Sessions

Please register here to learn more about Student Exchange

Learn more

Interested in hosting?

You can get involved by hosting an exchange student

Learn more

Classic High School Programs

Traditional exchange programs in all destinations

Learn more

High School Choice Programs

Tailor your high school exchange in the USA or Canada

Learn more

Education & Training Directorate, ACT Government

Learn more

NSW Department of Education

Learn more

Northern Territory Department of Education

Learn more

Queensland Department of Education & Training

Learn more

South Australia Department for Education

Learn more

Tasmanian Assessment, Standards & Certification

Learn more

Victorian Registration and Qualifications Authority

Learn more

Western Australia Department of Education

Learn more

Student Exchange Australia New Zealand Ltd is a fully registered not-for-profit student exchange organisation in all Australian states and territories, ensuring compliance with both state legislation and national student exchange guidelines.