Your program fee covers all your dealings with us for the particular program you will be participating on, namely:
Return economy airfare with recognised airlines from your nearest capital city
Travel to and from your host family at the beginning and end of the program
Comprehensive medical, baggage, trip cancellation insurance & personal liability.
Application process and selection interview
Assistance with your visa application (you must pay the visa application fee)
Host family screening and selection
Enrolment at your host school
Pre-departure orientation and materials, including parent and student handbooks
Access to 'My Exchange'- a personlised online resource and reporting centre packed with info to help you prepare and make the most of your exchange
Safety Card that lists contact details for our office staff, local coordinator, host family, regulating authority and overseas partner. These cards also contain the 24/7 emergency phone numbers.
MasterCard multi-currency Cash Passport card
International SIM card
Assistance with airport check-in at the major hubs in Australia and New Zealand
Arrival orientation and materials in your host country
24 hour emergency assistance
Professional support throughout your time away as necessary and required
Welcome home pack
All students are provided with a MasterCard multi-currency Cash Passport card. The card offers a secure and convenient way to manage your money when overseas with us.
Take the risk out of the equation. We guarantee that once you have submitted your application and paid your $500 deposit the published price is protected from increase. That means no nasty surprises in the event of currency fluctuations or increases in airfares.
We will not apply a fuel surcharge to any applications received after 1st October 2012.
Student Exchange Australia New Zealand Ltd places the safety and wellbeing of our exchange students as its highest priority. We maintain and continually improve a Quality Management System that complies with the requirements of the International Standard ISO 9001:2008. Read more